1p44 | Responsible Gaming Tools and Support Resources

Important Message

Gambling can be fun and entertaining, but it can sometimes become a problem. If you or someone you know is struggling with gambling, seek help right away. We're here to support you.

What Is Responsible Gaming?

Responsible gaming means playing in a way that does not harm your life, health, and relationships. At 1p44 we believe gambling should only be a form of entertainment, never a way to solve financial problems. We are committed to providing a safe environment where players can play responsibly.

The core principles of responsible gambling are: staying in control, keeping to a budget, respecting time limits, and recognizing warning signs. It's not just a personal choice — it's a skill that takes practice and awareness. At 1p44, we provide a range of tools and resources to help you develop that skill.

Research shows that most people gamble without any issues, but for a small percentage it can become a problem. Problem gambling is a mental health condition that can affect anyone, regardless of age, gender, or socioeconomic background. Our responsibility is to make sure you have everything you need to keep your gambling in check.

Signs of Problem Gambling

Recognizing problem gambling in yourself or others is important. Watch out for the following signs:

Warning Signs

Escalating spending: You're spending increasingly more money and time on gambling. What used to feel exciting no longer seems like enough.

Trying to win back lost money: After losing you immediately play again trying to win the money back, which often leads to even bigger losses.

Borrowing or Stealing: Borrowing money, stealing from family or friends, or selling belongings to fund gambling.

Secrecy and Dishonesty: Lying to family and friends about the amount you gamble or hiding it.

Neglected responsibilities: Neglecting work, school, or family responsibilities to gamble. Not paying bills or avoiding essential expenses.

Psychological Impact: Experiencing anxiety, depression, mood swings, or sleep problems due to gambling. Feeling irritable or restless when trying to stop gambling.

Relationship problems: Frequent arguments with loved ones, especially about money and gambling. Isolation and loss of interest in previously enjoyed activities.

Loss of control: Inability to stop playing even when you want to. Repeatedly breaking limits you've set.

If you recognize three or more of these signs, it may be time to seek professional help. Remember, admitting you have a problem is not a sign of weakness—it's strength and the first step toward recovery.

Responsible Gaming Tools at 1p44

We provide various tools to help you keep your gambling under control:

Deposit Limit

Set daily, weekly, or monthly deposit limits. Once set, limit increases are delayed 24–72 hours so you can avoid impulsive decisions. Decreases take effect immediately.

Loss Limit

Limit how much you can lose within a set period. When you reach the limit, play stops for that period. This helps you prevent excessive losses.

Session Time Limit

Control how long you play. Set a session time limit and get a reminder when time is up. It's easy to lose track of how fast time passes.

Reality Check

During play, view summaries of your current session time, wins, and losses at regular intervals. This helps you regain balance and make informed decisions.

Cooling-Off Period

Take a voluntary break from 24 hours to 30 days. During this time your account will be temporarily locked and you will not be able to log in. It reactivates automatically when the break ends.

Self-Exclusion

Close your account for 6 months, 1 year, 5 years, or permanently. During this period you cannot log in, deposit, or receive any promotions. Cannot be reopened before the time period ends.

How to Activate

To enable these tools, log in to your account and go to the "Responsible Gaming" or "Account Settings" section. Clear instructions are provided for each tool. If you need help, our customer support team is ready to assist 24/7.

Responsible Gambling Tips

Follow these practical tips for a safe and enjoyable gaming experience:

Set a budget: Decide how much money you can afford to lose before you play. Only use money you can afford to lose—never money for bills, rent, or essential expenses.
Keep time limits: Decide how long you'll play before you start, and stick to it. Set an alarm to help you keep track of time.
Don't chase losses: Losses are part of the game. Don't chase them by playing more — it almost always leads to bigger losses.
Keep balance: Gambling should not be the only activity in your life. Make time for family, friends, hobbies, and other interests.
Don't Gamble Under the Influence: Alcohol and drugs impair your judgment and can lead to impulsive decisions.
Take breaks: Regular breaks matter. Take at least 10–15 minutes away from the screen every hour to clear your head.
Don't view it as a source of income: Gambling is not a reliable way to make money. Consider it an entertainment expense, like going to the cinema or a restaurant.
Talk to others: Be open with family and friends about your gambling habits. Their support can make a real difference.

Help and Support

If you or someone you know is struggling with gambling, help is available:

1p44 Customer Support: Our team is always ready to listen and help you set up responsible gaming tools. Reach us at [email protected] or use Live Chat.
Gamblers Anonymous: Worldwide support groups where problem gamblers meet to share their experiences and receive support. www.gamblersanonymous.org
BeGambleAware: A UK-based charity providing free information, advice, and support. www.begambleaware.org
GamCare: Provides support, information, and advice for problem gamblers and their loved ones. www.gamcare.org.uk
Local Mental Health Services: Specialized treatment and counseling services for problem gambling are available in many countries. Check with your local health provider.

Remember, seeking help is a sign of strength. Problem gambling is a treatable condition and recovery is possible. With the right support and tools, you can regain control and rebuild a balanced life.

Minor Protection

1p44 strictly prohibits anyone under the age of 18 from using our services. We have measures in place to ensure this:

Age verification: All new players must go through age verification by providing government ID. If verification fails, the account will not be activated.
Parental control: We advise parents to use parental controls and content filters on their devices to protect children from inappropriate content.
Education: Open family conversations about gambling risks and responsible behavior are important.
Reporting: If you suspect a minor is using our site, please notify us immediately and we will investigate.

Responsible Gaming Commitment at 1p44

Complete Control

Set deposit, time, and loss limits. Your control, your rules—we just provide the tools to keep you safe.

Flexible Breaks

24 hours to permanent—take a break for as long as you need. No pressure, no questions. Your wellbeing is our priority.

24/7 Support

Our customer support team is always ready to listen and help. No judgment, just genuine care and professional guidance.

Transparent Tracking

View your spending, time, and behavior patterns in real time. Awareness is the first step to responsible gaming.

Easy Exclusion

Activate self-exclusion in one click. No complicated process—just instant protection when you need it most.

Educational Resources

Learn about risks, warning signs, and healthy habits. Knowledge is power when it comes to responsible gaming.

Frequently Asked Questions

Updating your personal information is a straightforward process, but there are some restrictions for security. After logging in, go to your account panel and click "Profile" or "Account Settings." Here you can change the following information: email address (a verification link will be sent to the new email), mobile number (OTP verification required), postal address, and password. However, some information you cannot change yourself for security reasons—such as name, date of birth, and nationality. To change this information, you must contact customer support and provide new government-issued documents (such as a new NID if your name has changed). When updating your mobile number, you can add a new number but removing the old number requires OTP verification on both numbers. If the old number is not accessible, contact the support team for alternative identity verification methods. Remember, keeping your information accurate and updated is important for fast withdrawals and secure account recovery.

There are several reasons an account may be locked, each with its own solution. The most common causes are: (1) Multiple failed login attempts — for security purposes, your account is automatically locked for 30 minutes after 5 incorrect password attempts; no action is needed, just wait it out. (2) Suspicious activity — if our system detects unusual login patterns (new device, different country) or suspicious betting behaviour, your account may be locked for your protection; you'll receive an email with a verification link. (3) Incomplete KYC verification — if required documents have not been submitted or have been rejected. (4) Self-exclusion — if you or someone else requested account closure under our responsible gaming policy. (5) Terms & Conditions violation — including multiple accounts, bonus abuse, or prohibited activity. To resolve the issue, contact customer support immediately at [email protected] or via Live Chat. Please provide your username, registered email, and a screenshot of the error message if possible. In most cases, accounts are unlocked within a few hours after verification. If the lock is due to a Terms & Conditions violation, a detailed explanation will be provided, and in some cases the suspension may be permanent.

Responsible Gaming